Below you'll find a list of all posts that have been tagged as “support”
Can a Free WordPress support ticket system work as well as a paid WordPress support ticket plugin? It definitely can! Just follow this simple tutorial… A good helpdesk ticketing system should allow your business to handle and rank multiple customer support inquiries and manage these so your customers get faster replies from the right support person or team. Many paid …
How would you like an extra $100-$300+ per client every month? If your WordPress development, design or marketing business isn’t offering a WordPress site maintenance package you’re missing out on a huge opportunity. Give your clients peace of mind and spare them the horror they would suffer if left to their own devices, all while […] View original post at …
Sometimes it doesn’t matter how many restrictions you put on the WordPress admin area for your clients. Even if they’re prohibited from causing (too much) harm to their site, that doesn’t mean they won’t be left feeling helpless once you hand over their new and improved site to them. It’s that feeling of helplessness that […] View original post at …
One reason WordPress is such a popular CMS is that it’s so easy to get started with a site. Pick a name and a login password and you’re in. While the first bump in the road is choosing a theme, the Customizer goes a long way toward solving some of those initial issues of “what […] View original post at …
Over the past few months the WordPress Support Team has been brainstorming ways to improve support across various aspects of the community. One new idea they are pursuing is hosting workshops where WordPress.org theme and plugin authors can present how they approach supporting their free, open source products that have been released to the community. Some users approach WordPress.org plugins …
