You do everything you can to build a website that will lead visitors to conversion. As you study the analytics, you’re excited to see that the user journey you’ve created is being taken by those visitors, time and time again. However, there’s something keeping them from converting. The contact form is a critical part of […] View original post at …
How to Setup Live Chat on WordPress
Technology continues to shape the customer service industry in new and compelling ways. Customers with queries or complaints used to have to directly visit a store but when the telephone was invented, customers were able to call the businesses. Although at one point this was an innovation, people quickly grew tired of the problems it […] View original post at …
WordPress Web Design Trends You Need to Know for 2018
Looking back on 2017, I think it’s safe to say that it was a good year for WordPress and web design, in general. Sure, there were stories about security breaches and examples of branding gone bad, but that kind of stuff is inevitable when you consider how many websites are in existence. If you look […] View original post at …
What Should Happen When You Inherit a WordPress Site (and Why)?
It’s always exciting to find prospective clients and secure new business. But it’s extra special when a client trusts you to take over development and design of their WordPress site from someone who abandoned the project or was incapable of fulfilling their needs. Inheriting a WordPress site can also be nerve-wracking. Sure, it’s great to […] View original post at …
Internal Link Building: Why You Need To Do It and How to Get Started
External links and backlinks are an important part of every website’s SEO strategy. They send signals to both search engines and visitors about the quality of content on your site. They also serve as proof of your breadth of knowledge on the subject matter and they help your site “borrow” authority from trusted external sources. […] View original post at …
How to Onboard Contractors to Your WordPress Business
After you start to become profitable, you’ll stop worrying about “making this freelance thing work” and start thinking about how you can be more productive—and make more money. You’ll also begin thinking about the tasks you really hate and how outsourcing them might make you feel more fulfilled in your business. Regardless of your motivation, […] View original post at …
How to Troubleshoot a 504 Error on Your WordPress Site
There are so many things that can go wrong when you run a business, and with so many contributing factors, too: human, environmental, technological. Then you throw a website into the mix and, well, you don’t need me to remind you about all the opportunities for disaster. Ahem… security breaches, undetected downtime, rampant issues with […] View original post at …
How to Test Your WordPress Site for Mobile Usability Problems
Almost exactly two years ago, I wrote a post about the key aspects of User Experience design you need to focus on when designing for mobile. That post identified four UX priorities for mobile: touchable areas, navigation, forms and interactions. Two years have passed since then and things have moved on in the web development […] View original post at …
20 Tips for Scaling a WordPress Site When Traffic Soars
You never know what might trigger a spike in traffic. And, not only a temporary surge, but a steady flow of higher-than-usual volumes of traffic. For a blog or news site, a post gone viral could do it. For an e-commerce site, it could be a rave review from a reputable product review site or […] View original post at …
What to do when a plugin is removed from WordPress.org
On a few occasions recently, high-profile plugins with thousands of installs have been removed from the WordPress.org repository. Sometimes this is due to a security vulnerability. Often though, the plugin just disappears with no warning and the user is left none the wiser. Most of us know about the two year warning for plugins that […] View original post at …

